Customer Service Assistant Grade 3 (Part-Time)
Hiring Intelligence & Application Guidance
Direct ATS application. Include measurable achievements and core keywords from the job description.
Initial recruiter screening → Hiring Manager interview → Role-specific practical assessment.
Compensation benchmarked against current UK market rates (GBP).
UK Right-to-Work verified for direct application.
Role Overview & Responsibilities
Residential Services are seeking to recruit an individual to provide a comprehensive customer service.
Duties will include working at reception handling a wide variety of enquiries, distribution of mail and parcels, carrying out health and safety checks, reporting repairs and generally responding to operational issues as required. You should have a personable manner and excellent communication skills. You should have 3 GCSEs at Grade C or above (or equivalent) including English Language and a working knowledge of Microsoft Office and Outlook. Relevant experience in a customer service/hospitality environment is essential. A uniform will be provided. The post is part time Thursday to Monday hours 5 per day, weekdays 3-8pm, weekends 9am-1am or 1pm-6pm. Flexibility with hours are required.
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The University has the right to close the vacancy early if it is deemed that there have been enough applications received
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