Manchester, England • Posted 2 weeks ago

Technical Support- Calls and Emails

UK United Kingdom From £23,001 /yr Company - Private General
Offered SalaryFrom £23,001 /yr
Job TypeCompany - Private
Location / ModeManchester, England
Sector / CategoryGeneral
Estimated Compensation Breakdown
Est. ≈ $29,211 USD/yr
Monthly Pay£1,917 / mo
Bi-Weekly Pay£885 / 2-wk
Hourly Rate£11.06 / hr

Hiring Intelligence & Application Guidance

Application Screening

Direct ATS application. Include measurable achievements and core keywords from the job description.

Typical Interview Stages

Initial recruiter screening → Hiring Manager interview → Role-specific practical assessment.

Salary Transparency

Compensation benchmarked against current UK market rates (GBP).

Eligibility & Visa

UK Right-to-Work verified for direct application.

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Role Overview & Responsibilities

Role: Customer Service Technician

Location: Trafford Park

Contract: Full Time permanent

Office Hours- Hybrid

What's involved?

* Taking ownership of client cases
* Respond to queries/issues over the phone and by email and live chat
* Using effective communication to deal with enquiries
* Building positive relationships with clients
* Take ownership of customer's enquiries, using interpersonal skills, personal judgement and decision making in an efficient and effective manner providing the highest level of customer service

Job Types: Full-time, Permanent

Pay: From £23,001.00 per year

Benefits:

  • Company pension
  • Discounted or free food
  • Free parking
  • On-site parking

Schedule:

  • Monday to Friday

Work Location: In person

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Apply directly through the verified employer application pipeline.

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Technical Support- Calls and EmailsUniting People • Manchester, England