Technical Customer Service Advisor (Email, Phone and Livechat)
Hiring Intelligence & Application Guidance
Direct ATS application. Include measurable achievements and core keywords from the job description.
Initial recruiter screening → Hiring Manager interview → Role-specific practical assessment.
Compensation benchmarked against current UK market rates (GBP).
UK Right-to-Work verified for direct application.
Role Overview & Responsibilities
- Customer Service Advisor - Technical
- Monday to Friday: 8am - 4.30pm/ 9.30am - 6pm
- Trafford Park
- Hybrid working 2 days per week after training
We are recruiting for a client who specialises in communications - Broadband, VoIP, Provisioning, Ethernet, 1st line Support.
You will ideally have strong customer service experience. Whether this be face to face, call centre. The role will require you to work on the phone, email and live chat so previous experience in one/all of these is advantageous.
BENEFITS:
- 25 days annual leave + Bank Holidays
- Buy/Sell up to 5 days annual leave
- Great progression opportunities
- Enhanced Adoption, maternity and shared parental pay
- Enhanced patrnity
- Childcare vouchers
- Tax-Free childcare
- Pension Scheme
- Income Protection
- Cycle to work
- Healthcare Cash Plan
- Company sick pay
- Eyecare and Spectacle Vouchers
Apply now and a member of the team will be in touch regarding the interview process.
Job Types: Full-time, Permanent
Pay: From £23,001.00 per year
Benefits:
- Casual dress
- Company events
- Discounted or free food
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Work Location: One location
Interested in this role at Uniting People?
Apply directly through the verified employer application pipeline.
