Head of Cards & Loans

Role Overview & Responsibilities

<b>Job Title:</b> Head of Cards & Loans

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<b>Fucntion:</b> Customer Banking, Products

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<b>Location:</b> Flexible around our key hubs - Edinburgh, Bristol, London and Gloucester

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<b>Closing Date:</b> 30th June

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At TSB, we're all here to give money confidence to our customers and communities. Wherever you work in TSB, you can make a real difference to your career, our business, and the wider community

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We're looking for a Head of Cards & Loans who is passionate about the end of end strategy of our credit cards and unsecured personal loans business. You'll be fully accountable for the P&L and balance sheet for this part of the business, and will manage the success of the cards and lending book through successful product launches, product pricing and driving forward customer exprience and proposition enhancements.

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What we need today

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To make sure you're set up for success you'll already have these skills and experience:

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You'll be an experienced leader with a proven track record of developing and executing growth focused cards strategies within a Financial Services environment

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You'll have a deep understanding and proven experience in running an end to end cards business; loans experience would be useful but not essential

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You'll have excellent strategic, commercial and operational business orientation, with a good understanding of the key drivers, levers, issues and constraints in Banking

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Building relationships will be one of your strengths, and capable of execution/delivery by effective influencing across the wider business but also with 3rd party suppliers and platform providers

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You're able to engage and inspire at all levels, effectively communicating your vision and bringing others with you through your direction, ideas and hands on approach

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What you'll become tomorrow

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It takes more than experience to be successful in the role, the opportunity will provide you with:

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Full end to end responsibility of the Cards and Loans business, ensuring TSB delivers the right strategy for the customer

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Role accountabilities which meet Consumer Duty expectations of Consumer Understanding so all customers receive the right information at the right time

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Experience of building the culture of the Cards & Loans function within TSB as a key member of the Products Leadership Team, contributing to the customer strategy

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So if this sounds up your street, come join our team, we make things happen!

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#LI JJ

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Inclusion matters at TSB. We want our colleagues to feel at home here, no matter their background . Diverse teams are what helps us deliver Money Confidence. For everyone, Every day.

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Did our job advert catch you eye, but you don't meet all the requirements? Don't let that put you off. If you meet some of the requirements and have an open curious mindset, we'd love to hear from you.