Operations Manager - Cardiff

Operations Manager – Wales

Sword are recruiting for an experienced Operations Manager to join our team! The role is full-time and will include the oversight of site operations of our Cardiff team and some surrounding areas. You will work very closely with the Regional Manager in overseeing operations and managing, supporting and leading our wider operational team. Sword are a leading global supplier of event staffing and crowd management services across multiple locations including Cardiff, London, Dublin and Toronto. We are a passionate bunch and look forward to finding the right person to join our expanding team!

Responsibilities:

• Lead and support the local operations team to best international practices
• Ensure compliance with company’s policies and operational guidelines
• Deal with local challenges by providing creative and practical solutions
  
• Communicate with clients regularly to ensure their needs are being met/exceeded
• Proactively manage and resolve client issues

Requirements:

• Proven experience as an operations manager
  
• Availability to work the weekends
• Driver's License is essential
• Minimum of 2 years experience in a leadership role ideally in the Event Staffing Sector or Manned Guarding
• Exceptional communication and interpersonal abilities
• Excellent organisational and leadership abilities
• Valid SIA license.

Salary: £30,000

About Us

Sword Security is an international award winning company providing security, crowd management and risk management services to the entertainment and hospitality industry. We are Ireland’s No. 1 supplier in event and hospitality security services and our aim is to continue to maintain this position by providing exceptional service to our clients and their customers. Our mission is to enable our clients to focus on their core business as our talented team members deliver exceptional safety and security services. We put our customers and delivering on their requirements at the heart of everything we do. We appreciate, invest and develop our amazing employees to bring out the best in them as they are our greatest asset.