Official Specifications
Role Overview & Mandate
Executive Summary
Overview: A Regional Planner is there to support the implementation, development and continuous improvement of the planning function at...
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Overview:
Other:
A Regional Planner is there to support the implementation, development and continuous improvement of the planning function at Station level; acting as the planning expert and application support for the Swissport Planning Tools including technical training and station roll out.
Responsibilities:
Main Responsibilities
- Establish base line staffing standards and station adjustments based on unique variable(s) in conjunction with contractual requirements, volumes, and/or facilities.
- Manage and lead the station planners effectively in all elements of their role.
- Operational support to improve efficiency, quality & safety levels of Swissport stations on request.
- Establish base line ground service equipment (GSE) allocation standards and station adjustments based on unique variable(s) in conjunction with contractual requirements, volumes, and/or facilities.
- Establish station staffing levels to meet contractual, safety and quality requirements.
- Support roll out strategies for new and exsisting IT products.
- Conduct technical training for station planners and implementation support of GS applications in new locations.
- Optimize the scheduling of personnel, based on established standards to identify the number of personnel required and corresponding man-hour approval levels.
- Assist in the development and approval levels of personnel / equipment requirement(s) for the budget process, forecasts and seasonal schedule changes.
- Review of same requirements post contract loss to identify exit requirements.
- Translate strategic budgeting / forecasting into tactical and operational scheduling and rostering.
- Training of station staff as required in the optimal usage of current planning, forecast and scheduling tools.
- Assist in the design, development and maintenance of KPI reporting system(s) relating to performance and productivity indices.
- Support with the alignment of global planning strategies and assure regional compliance.
- Support the development of lean processes that will eliminate waste and maximize efficiencies.
- Drive an ethos of continuous improvement through identifying, communicating and instilling best practice consistently across the region.
Other:
- Support with station start up’s, audits, training, new business, due diligence, etc., as required.
- Maintain system integrity and administration of the Inform Suite (PC, RC and Real time).
- Act as “super users” for the Inform Suite and provide field assistance as required.
- All other duties as may be required
Qualifications and Competencies
- Higher education, relevant university degree is an advantage
- Intermediate to advanced proficiency with Microsoft Office
- Experience with Inform GS Suite is a strong advantage
- Experience in the aviation industry, preferably manpower planning and rostering
- Strong leadership skills to effectively lead and develop a team
- Experience in developing requirements documents, formulating plans and managing roll-outs effectively.
- Experience of working in a performance management culture driven by KPIs.
- Ability to work with key stakeholders in multiple locations and at various levels.
- Ability to manage multiple simultaneous projects requiring frequent communication, organization, time management and problem solving skills.
- Excellent written and verbal English communication skills; clearly able to articulate position with clarity at all levels.
- Results oriented with strong analytical and problem solving skills.
- Ability to constructively challenge the status quo and manage change.
- Self-starter with a high degree of motivation and pro-activeness.
Willingness to travel extensively across the region (50%) to personally drive the application of high standards.
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