Leicester, England • Posted 2 weeks ago

Customer Service Advisor

UK United Kingdom £30,000 - £40,000 /yr Company - Private General
Offered Salary£30,000 - £40,000 /yr
Job TypeCompany - Private
Location / ModeLeicester, England
Sector / CategoryGeneral
Estimated Compensation Breakdown
Est. ≈ $44,450 USD/yr
Monthly Pay£2,917 / mo
Bi-Weekly Pay£1,346 / 2-wk
Hourly Rate£16.83 / hr

Hiring Intelligence & Application Guidance

Application Screening

Direct ATS application. Include measurable achievements and core keywords from the job description.

Typical Interview Stages

Initial recruiter screening → Hiring Manager interview → Role-specific practical assessment.

Salary Transparency

Compensation benchmarked against current UK market rates (GBP).

Eligibility & Visa

UK Right-to-Work verified for direct application.

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Role Overview & Responsibilities

Customer Service Advisor

No previous experience required – No cold calling.

Do you want to work for one of the largest Estate Planning Specialists in the U.K?

Due to the rapid growth of our company, Simpler Law Limited are looking for Full Time Customer Service Advisors to work from our Leicester Office.

With over 20 years working in the sector, At Simpler Law we pride ourselves on strong internal values and high standards of customer service.

Located near Leicester City Centre, boasting excellent transport links from the surrounding areas, we have some exciting opportunities available within our telephone-based team.

You will be responsible for initial client contact, acting from advertising and receiving incoming calls and referrals.

You will either have a track record in Customer Services or telephone sales or will be a confident communicator. No industry knowledge is required, as comprehensive and ongoing product training will be provided.

In return you can expect:

A basic salary of £22,000 - £24,000 plus commissions and bonuses, with OTE of £30-40k

28 days annual holiday (inc. Bank Holidays) increasing with length of service

Job Types: Full-time, Permanent

Salary: £30,000.00-£40,000.00 per year

Benefits:

  • Company events
  • Cycle to work scheme
  • Employee discount
  • Free parking
  • Store discount

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Commission pay

Work Location: One location

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Interested in this role at Simpler Law Ltd?

Apply directly through the verified employer application pipeline.

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Customer Service AdvisorSimpler Law Ltd • Leicester, England