
Support Manager
Hiring Intelligence & Application Guidance
Direct ATS application. Include measurable achievements and core keywords from the job description.
Initial recruiter screening → Hiring Manager interview → Role-specific practical assessment.
Compensation benchmarked against current UK market rates (GBP).
UK Right-to-Work verified for direct application.
Role Overview & Responsibilities
“Shaw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation.”
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At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility.
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For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco-system of purpose-led organisations, striving for a fairer, more equal society centred on opportunity for all.
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Support Manager
<br>£29,508 - £34,973 Dependant On
Experience
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The role of Support Manager requires a tenacious, highly organised, motivating, and innovative individual, able to work in a fast-paced target driven environment to support people with multiple barriers to move into sustainable employment.
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Our Support Managers are highly self-motivated individuals who manage a complex caseload of participants to empower them in to sustained employment. With a positive can-do attitude, they are adept at brokering and sustaining exceptional relationships through reverse marketing with a myriad of employers and community organisations and stakeholders selling the benefit of work, whilst always putting the participant at the heart of every opportunity they create.
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<b>Essential:</b><br>
<b>You will have:</b><br>
5 GCSEs (A-C) or equivalent qualifications
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Strong track record of successfully working to targets and KPIs
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Experience in successfully managing and progressing clients or customers meet agreed goals and ambitions
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Download the
Job Description for full details.
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<b>Location:</b><br>
Coventry & Warwickshire
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Employee
Benefits
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As well as helping to make a positive difference to the lives of young people, as an employee of Shaw Trust you will have access to the following benefits:
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25 days annual leave per year (plus bank holidays), with incremental increases post 3 years’ service up to 28 days, and the option to purchase additional holiday
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2 days paid volunteering leave each year
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An enhanced pension scheme after 6 months
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Life Assurance at 3 times your annual salary rate
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Access to a suite of learning and development opportunities including paid for apprenticeship and masters’ levels qualifications, and management development programmes
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Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Women’s Network)
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Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan
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Our Strategy
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To find out more about Shaw Trusts aims in our 2030 Strategic Directive available here: https://www.shawtrust.org.uk/content/uploads/2020/09/Vision-2030-Strategic-Directive-5-9.pdf
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Join a diverse and inclusive organisation
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Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career.
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In our most recent colleague survey “86% of our colleagues say we demonstrate a true commitment to equality, diversity and inclusion”.
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In addition;
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We are proud to be certified as an employer who meets the National Equality Standard, the accepted standard for inclusiveness in business across the UK.
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We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government’s Access to Work scheme.
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Living our values, we are keen to reflect the diversity of UK society at every level within our organisation.
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We welcome applications from all sections of the community including from people with lived experience and/or knowledge of disability or social exclusion.
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If you have accessibility requirements and/or would like further information about the role, please contact: Resourcing@shaw-trust.org.uk
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Shaw Trust reserve the right to close this vacancy early if sufficient applications are received.
Interested in this role at Shaw Trust?
Apply directly through the verified employer application pipeline.