Official Specifications
Role Overview & Mandate
Executive Summary
Second Step is a leading mental health charity in the South West offering housing, support and hope to...
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Second Step is a leading mental health charity in the South West offering housing, support and hope to thousands of people with mental health and other support needs. Our goal is to inspire hope and deliver change for everybody and every community we work with.
Our Housing Team provide the housing and property management service to Second Step tenants. We aim to be service user centred and to give our tenants the most positive and supportive tenancy experience possible. Most of our properties are part of the Bristol Homelessness Pathways, and we work with a range of people with complex needs.
This is a challenging role with varied work streams and many interchanging deadlines, so we are looking for someone with good organisational skills and attention to detail. Equally we are looking for someone who displays initiative, is self-motivated and is a team player.
Should you require any further information, please contact: Sean Smith Interim Housing Manager sean.smith@second-step.co.uk
The Role
If you enjoy a fast paced environment and developing the skills of tenants to manage their own tenancy, then you’re the person we are looking for. In return Second Step offer excellent staff benefits and learning opportunities, with regular supervision and reflective practice. Further information can be found in the role profile.
The Person
- Numerate and Literate to GCSE or equivalent in English and Maths.
- Experience working in a social housing environment.
- Experience working in the mental health sector or other supportive environments.
- Computer literate, familiarity with Microsoft packages, and experience using a client management database.
- Awareness of current housing issues and tenancy sustainment.
- Knowledge of welfare benefits related to housing.
- Experience of completing health and safety inspections and mandatory compliance checks.
- Good, clear, verbal and written communication skills.
- Ability to work under pressure and to deadlines.
- Awareness of issues faced by people with mental health issues.
- An understanding of addiction and the impacts of substance misuse, and experience of working with vulnerable people who have experienced trauma and may have complex and challenging support needs
- The ability to travel throughout the Bristol area in a timely manner
Further details of this opportunity can be found in the role profile which you can access from the top of this screen
Closing date: 3rd July 2023
Interview dates: TBC
For more information and to apply please see our website www.second-step.co.uk. Second Step is committed to Equal Opportunities and welcomes applicants from all sections of the community and from people who have personal experience of using mental health services. Unfortunately, Second Step is unable to sponsor applicants from outside the UK.
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