Customer Service Advisor
Hiring Intelligence & Application Guidance
Direct ATS application. Include measurable achievements and core keywords from the job description.
Initial recruiter screening → Hiring Manager interview → Role-specific practical assessment.
Compensation benchmarked against current UK market rates (GBP).
UK Right-to-Work verified for direct application.
Role Overview & Responsibilities
Established in 1966 we are one of Colchester's oldest established family-owned vehicle repair and service centres. We undertake many services for private, Insurance, and general fleet partners.
We pride ourselves on creating a friendly team-based working environment which is proven by our very low turnover of staff.
Full in-house training will be undertaken on the successful applicant.
Job Description:
- Producing estimates for customers and work providers.
- Closely communicating with the workshop.
- Communicating and providing customers, and work provider with vehicle repair updates.
- Ordering parts from suppliers.
- Upselling to current and new customers.
The job requires the following skills:
- Good general keyboard skills
- Professional team working attitude
- Friendly and professional telephone manner
- E-mail / general writing skills
- To be able to work under pressure
- Ability to work in a team environment
Job Type: Full-time
Salary: Up to £12.50 per hour
Schedule:
- Monday to Friday
Work Location: One location
Reference ID: admin2023
Interested in this role at Richardsons?
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