Customer Service
Hiring Intelligence & Application Guidance
Direct ATS application. Include measurable achievements and core keywords from the job description.
Initial recruiter screening → Hiring Manager interview → Role-specific practical assessment.
Compensation benchmarked against current UK market rates (GBP).
UK Right-to-Work verified for direct application.
Role Overview & Responsibilities
The main purpose of your role is to provide a support service to customers requiring insulation work to their houses. This could be homeowners, landlords and tenants. You will also co-ordinate and liaise with contractors to ensure repair/maintenance works are carried out in time and to agreed standards and co-ordinate and arrange relevant statutory safety checks.
Skills and experience required:
- Outstanding Customer Service skills
- Solid administration skills
- Resilient, positive, numerate and detail oriented
- Organised and able to prioritise workload in a fast-paced environment
- Excellent verbal and written communication skills
- IT literate (MS Office, internet, email systems)
Job Type: Full-time apprenticeship
Salary: £6.00 per hour
Schedule: Monday to Friday
To apply, please use the form below or contact info@ntgtraining.co.uk directly. Please include the job reference #CS-AEG
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