The opportunity

We are looking for a People Services Systems and Data Administrator to join our People Services team.

As a People Services Systems & Data Administrator, reporting into the People Services Systems & Process Lead, you will provide front line services answering employee queries. Using your initiative, you’ll proactively assist employees through the employee life cycle processes, answering questions which are predominately systems related.

Using your excellent attention to detail, you’ll update and manage HR and organisational data, maintain data integrity in other People systems and be comfortable working to clear metrics and KPIs.

You’ll join a supportive team and build strong internal relationships with colleagues within your team and key business stakeholders to help provide a seamless service to the business. You’ll also work closely with offshore colleagues to quickly resolve queries and data anomalies.

The role is a full-time, permanent position based in our Head office in Warwick. You’ll typically work from the office 1 day a week, with the remainder from home.

About you

• Proven experience in a customer service, administrative support role ideally
• Skilled in using Microsoft Excel, Outlook and Word
• Intermediate Excel experience with confidence to perform VLOOKUP, IF statement, and conditional formatting
• Strong written and verbal communication skills
• Good planning and organising and attention to detail
• Experience of query management is desirable
• Working knowledge of SAP and SuccessFactors is advantageous

What we can offer you

• A competitive salary of £30,016 per annum (increasing to £33,132 from 01 July 2023).
• A generous contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%
• 26 days annual leave plus the option to buy additional leave
• Life insurance – 10 x annual salary
• Access to a number of flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few.

Further information

The closing date for this vacancy is 17 May 2023.

We encourage candidates to submit their applications as early as possible and not to wait until the published closing date. National Grid’s recruitment periods can and may vary. We reserve the right to remove this advert or close it to further applications at any point during the recruitment process. #LI-HYBRID #LI-SC1

About us

At National Grid, we work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.

Our goal is to drive, develop and operate our business in a way that results in a more inclusive culture. All employment is decided on the basis of qualifications, the innovation from diverse teams & perspectives and business need. We are committed to building a workforce so we can represent the communities we serve and have a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.