Shift Manager - Nights

Role Overview & Responsibilities

Shift Manager (CMS)

The successful Shift Manager will manage the day-to-day operational performance, responsible for the planning and control of the operation with a view to ensuring the delivery of outstanding service, operational excellence and to exceed financial targets.

Reporting to the Cluster Branch Manager, shift manager key accountabilities will be:

• to ensure financial targets are met,
• levels of customer service are achieved and maintained
• to achieve operational effectiveness within the Branch
• proactively and professionally manage customer relationships, delivering superior customer satisfaction at all levels
• ensure compliance with all Company programmes, processes and procedures
• day-to-day management, recruitment, retention, motivation, training and development of employees
• ensure that Loomis Health and Safety policies are clearly understood and implemented.

The successful shift manager should possess a good level of operational management knowledge. Experience of direct customer management and liaison is essential, together with the ability to demonstrate excellent leadership and people management skills.

The day working hours are 10:30pm - 07:30am

All positions at Loomis are reliant upon a full 5 year checkable history and a clear criminal record. You need not apply if you have any current or settled CCJ’s or IVA’s in the past 6 years that would appear on your credit history.

Job Types: Full-time, Permanent

Salary: £30,000.00 per year

Schedule:

• 8 hour shift
• Night shift

Ability to commute/relocate:

• Birmingham, B35 7AG: reliably commute or plan to relocate before starting work (required)

Work Location: One location