Official Specifications
Role Overview & Mandate
Executive Summary
End Date Friday 02 June 2023 Salary Range £38,232 - £42,480 Agile Working...
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End Date
Friday 02 June 2023
Salary Range
£38,232 - £42,480Agile Working Options
Job Description
We're on a mission to build the bank of the future, and we need your help to do it.
We're redefining what a bank is from the inside out. Our technology and our culture are changing to craft a true engineering-led organisation.
Become part of our diverse team, and you'll experience a rare opportunity to make a difference to the lives of millions through our brands like Halifax, Bank of Scotland, Lloyds, and Scottish Widows (among others).
Our flat teams will encourage and empower you to make decisions, build positive relationships, and deliver a meaningful difference to our customers, colleagues, and communities.
Our mentors will nurture your talent and encourage you to further develop yourself and your career.
Location: Bristol
Hybrid Working:
For many of our office based colleagues, we work in hybrid ways which involves spending at least two days per week or 40% of their time at one of our office sites
*** The base salary banding for this role is £38,232-£42,480 plus benefits outlined below ***
About the Customer Data Services (CDS) Lab EDML?
We're the team that looks after the customer data for the whole of Lloyds Banking Group. Our mission is to make this data available for the right purpose with the appropriate confidentiality and always ensuring a phenomenal engineering experience, performances, resilience, and integrity.
The systems we support, underpin almost everything we do as Lloyds Banking Group. We maintain these systems with the highest standard, with an ambition to take ownership of the operational support 24/7 using SRE principles.
About you
A confident data professional who is passionate about both data/analytics with an interest in solving problems through data and translating data into analytics based opportunities to solve problem for our customers.
Have the means to explain your analysis and ability to link that analysis to customer experience will be crucial to technical and non-technical audiences.
And you’ll have the creativity we actively encourage to innovate and help create a truly market-leading customer data quality eco system.
Here’s where you’ll make a difference:
- Developing high quality analysis and solutions, ingesting data from multiple different sources to build large and potentially complex data quality applications.
- Responding to high priority incidents, regulatory & Group Exec Complaints, identifying root cause, identifying how many customers impacted as well as recommended solutions.
- Providing critical 'customer data expertise' to help shape the approach to solving the problem and supplying new/exciting datasets into problem solving solutions.
- Building Data Quality Dashboards and visualising issues & solutions through Power BI.
More specifically we’d like you to have much of the below list, but it's ok if you don't check every box:
- 3+ years professional analytical data experience
- Experience in sophisticated SQL scripts
- Experience in data & problem visualisation Via Power BI
- Scrum working principles
- Experience with coding in Python or proficiency and desire to learn Python.
- Grows own capabilities by pursuing and investing in personal development opportunities and provides specialised training or coaching in area of expertise to others throughout the organisation.
- Identifies shortcomings and suggests improvements to existing processes, systems and procedures, then delivers a plan to fix.
What can we offer you in return?
Whatever your aspiration, you can also expect excellent benefits, personal development and a career that’s enriching and full of opportunity.
We'll also ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process and to perform crucial job functions and to receive other benefits and privileges of employment.
You'll also receive a package that includes:
- Competitive salary with discretionary annual performance bonus
- A Cash sum of 4% which you can exchange for a variety of benefits (or take as cash)
- Private Medical Insurance and a generous pension contribution of up to 15%
- Share plans, including free shares
- 30 days holiday (plus bank holidays on top)
Are you interested in joining us? Apply today, we'd love to hear from you...
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
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