Soft Services Manager

We’re looking for a Soft Services Manager to join our team working with our team at Hinchingbrooke Treatment Centre. Within this role, you can enjoy family friendly policies, access to both Cycle to Work and Green Car schemes and even more.

Location: Hinchingbrooke Treatment Centre, Huntingdon – site based

Contract: Permanent, full time

Responsibilities

As a Soft Services Manager you’ll be directly responsible for the management of services and processes of all soft services including portering, domestic cleaning, pest control and the helpdesk, ensuring all are compliant and suitable for patient care.

Your day to day will include:

• Planning and prioritise both strategic and day to day operational workloads to achieve objectives

• Ensure that soft services staff are managed, and all services provided in accordance with contract specification

• Coordinating training for all those within the team to ensure they can undertake their role effectively and efficiently

• Providing accurate and transparent information to the helpdesk operator and ensuring the day to day running of the helpdesk is seamless and meets all contractual requirements

  
  

What are we looking for?

This role of Soft Services Manager is great for you if:

• You have previous experience working within Soft Services

• You have a good understanding of workplace Health and Safety legislation

• Proficient in Word, Excel, PowerPoint with good written and numerical skills

  
  

We’re all about finding potential here at Kier, and transferable skills are always welcome! So even if you don’t tick every box, please apply and we can have a chat. We want to hear from candidates from all backgrounds and experiences, and we especially encourage those from underrepresented communities to get in touch with us.

If you require any reasonable adjustments during any part of the application process, please get in touch at InclusiveRecruitment@kier.co.uk to discuss and arrange these.

We’re proud to be able to offer our fantastic employees a wide variety of benefits that you can tailor to your needs. Some of our favourites include:

• new and enhanced family friendly policies, including eight weeks paternity leave, 26 weeks maternity leave, pregnancy loss leave, surrogacy leave, menopause guidance, and more

• Access to our Green Car Scheme

• Kier Rewards giving you access to our discount shopping site with offers available from over 800 retailers

• Matched pension up to 7.5%

• Access to a 24/7 GP

And so much more! You can read the full details of all our benefits on our website.

Who is Kier?

As a leading UK infrastructure services, construction and property group, our purpose is to sustainably deliver construction and infrastructure services which are vital to the UK.

Our projects are those that support the local communities we work in, helping them thrive and progress. We take pride in bringing specialist knowledge, sector leading experience and fresh thinking to all that we do.

We are collaborative, trusted, and focused, and we will empower you to achieve your career goals, and listen to your thoughts, ideas and challenges.

Diversity and inclusion

Making Kier a diverse and inclusive place to work is a huge priority for us. We’re proud of the steps we’ve taken so far, but we know we must always do more. Our employees are key in shaping Kier’s diversity and inclusion (D&I) initiatives, and our people have made a huge impact on how we work, by using their experiences to shape our policies and initiatives. You can see more about our D&I action plan here.

Due to the nature of this role, you will also be required to complete an Enhanced Disclosure and Barring Service Check (applicants with criminal convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant’s criminal record or the details of any offences disclosed to us). Some roles may also be subject to further pre-employment checks.