Network Manager Associate

Some careers have more impact than others.

If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued.

HSBC Global Banking and Markets is an emerging markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.

HSBC’s Network Management & Market Intelligence function (N2MI) is responsible for the recommendation to appoint and the subsequent monitoring of the Group’s network of agents used by all group entities or global businesses.

The N2MI team is split between core Agent Network Management, Strategic Initiatives and Market Information and Analysis. As part of N2MI’s responsibilities we monitor and appoint the HSBC Group’s cash and custody network. This Agent Bank network provides our internal clients throughout the HSBC Group with a high quality, cost effective and competitive service

We are currently seeking an individual to join this team in the role of Network Manager Associate

In this role, you will:

• Support Network Managers in the management and monitoring of the agent banks
• Undertake various processes and activities to deliver expected outcomes of agent risk management and business enablement within a controlled timeframe
• Ensure that the HSBC Group receives a high quality, competitively priced service from its agents through analysis of fees
• Ensure appropriate documentation in in place for each relationship e.g. power of attorneys, fee tariffs, service level agreements.
• Provide on-going technical support and market intelligence to operational areas, global relationship managers, client support teams, and product development areas.

To be successful in this role you should meet the following:

• Proven experience in either operations, risk, compliance, audit, relationship management or direct custody and clearing where dealing with international cash business, or settlements would be highly advantageous
• Superior analytical skills, high work standards with strong attention to detail
• Be a self-starter with a proactive approach and strong client-facing and written communication skills
• Good planning and organisational skills with a solid understanding of Microsoft Applications
• Excellent problem solver with the ability to meet deadlines and manage conflicting priorities

The base location for this role is Edinburgh.

At HSBC we look to enable our employees to better balance your work / life priorities and have the flexibility required to meet challenging needs as they progress through different life stages. Where possible we will consider the following flexible working options: part-time working, job sharing, term-time working, and working from home and staggered hours. If in considering a new role with HSBC you have a need for some flexibility in your working arrangements please discuss this with the recruitment team in the early stages of the application process.

We believe that being open to a range of perspectives and cultures is vital for our business. We work hard to ensure our diverse and inclusive workplace reflects the communities we serve. We want everyone to achieve their potential – regardless of their gender, ethnicity, disability, religion, sexual orientation or age. If you have a different way of seeing the world, we are interested in hearing from you.

HSBC is committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We are proud members of the Disability Confident Scheme, and will offer an interview to disabled candidates who meet the minimum criteria for the role. If you would like to receive any information in a different way or would like us to do anything differently to help you