Sales Support Executive

About Creed:
Creed is a family business, established in 1972, which is ambitious with it's growth within the industry. We deliver a great range of multi-temperature food products, including our butchery and fresh ranges to caterers across the country from our offices in Cheltenham, Ilkeston & High Wycombe. It's a great place to be and we are proud of our role in supporting our local community. We are dedicated to creating a great place to work, with great people and in 2020 were listed by Sunday Times as one of the top 100 companies to work for, having achieved a “two star” status with best companies. Our people are committed to our values, choose their attitude and focus on the needs of the customer. They work hard and are committed to providing a great service but want to have some fun and development along the way. Our employees often get involved in charity events, attend the company conversations, put forward their ideas for improvement and contribute in the team briefings. Our core business values are being: Commercial, Proud, Friendly and Nurturing.

Role Details

As a Sales Support Executive at Creed Foodservice you will provide support to the sales team including the production of accurate reports and margin management for the business to enable continuous growth and you will actively identify opportunities to maximise customer sales.

Some responsibilities of the role include:

• Prepare regular KPI reports by customer and other ad-hoc reports where required.
• Update our internal systems and records.
• Prepare and submit accurate KPI reports to key customers in a timely manner.
• Support supplier and customer price changes to ensure timely completion and accuracy.
• Effectively manage the quarterly and annual price review processes.
• Identify areas for continual improvement of processes.
• Support the wider sales team with new customer process, to include product and pricing reviews.
• Support the wider team with day-to-day tasks providing customer and sales information as required.

The Ideal Candidate:

We're looking for a driven individual with excellent interpersonal, relationship management, stakeholder engagement and administration skills who has a keen interest in food and experience within a busy administrative roles, with multiple priorities.

• A keen interest in food, product knowledge and awareness.
• Enthusiastic, Proactive, self-motivated individual with a desire to learn and progress.
• Excellent written, verbal, numerical and analytical skills.
• The ability to learn new systems quickly.
• Excellent attention to detail and methodical approach to work.
• Excellent computer skills, including intermediate excel, the ability to pick up new systems quickly and ideally experience working with Vecta, Accord or similar.
• Excellent communication, interpersonal, stakeholder management and relationship building skills.
• A degree level qualification or experience working within a busy administration role would be desirable.
• Good presentation skills and experience delivering presentations and preparing business documentation.
• Experience preparing, presenting and distributing sales reports.

What you get in return:

• Competitive salary.
• Training and development and career progression opportunities.
• Recognition for doing a great job and going the extra mile from customers, your department and the rest of the business.
• Respect and support from your team, supervisors and managers.
• 33 Days of annual leave per year.
• Life insurance for 2 times your annual salary.
• Employee discount on purchases and regular special offers for staff.
• Access to an online discount portal, providing discounts for gyms, the cinema, supermarkets, high street retailers, cashback for changing your electricity supplier and much more helping you to save money on purchases that you would ordinarily make.
• Employee assistance programme that offers confidential support and advice which includes free access to legal advice, wellness programmes and much more.
• Auto-Enrolment Pension Scheme.

Creed also offer employees the opportunity to join our Savings Scheme, join the Staff Lottery to support our selected charities and be in with the chance of winning £250 each month, an additional day off each year which you can use to help a charitable cause of your choice and much more. We are also a Living Wage Foundation accredited employer

If you think you have what it takes, please click 'Apply Now' below to send your C.V for consideration.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age, as outlined in our equal opportunities policy.

Job Type: Full-time

Salary: £23,496.00 per year

Benefits:

• Additional leave
• Casual dress
• Company events
• Cycle to work scheme
• Discounted or free food
• Employee discount
• On-site parking
• Referral programme
• Store discount
• Wellness programme
• Work from home

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• GL51 6TQ and/or Ilkeston: reliably commute or plan to relocate before starting work (required)

Experience:

• Customer service: 2 years (required)
• Sales Administration: 1 year (required)

Work Location: Hybrid remote in GL51 6TQ and/or Ilkeston