Retail Administration Support Assistant

Compton Care provides free care and support for people living with incurable illnesses and their families. We have supported families for 40 Years to navigate every aspect of life with an incurable condition, including:

• 
  the physical – helping patients deal with the physical changes brought about by their illness helping with symptom control and pain management.
• the practical – supporting families to manage practical aspects including as finances, housing, legal matters and making future care plans.
• the emotional & spiritual – providing a safe space for families to express their thoughts, feelings, and emotions throughout the duration of a person’s illness and after death.

It costs over £12 million every year to provide services free of charge to families across Wolverhampton, the Black Country, South Staffordshire, and East Shropshire.

Compton receives approximately one third of this funding from the government with the rest sourced through various income generation activities including charity shops, fundraising events, a Compton lottery and various of other appeals and campaigns.

We are currently offering an exciting opportunity for someone to join the Shop Support team as a talented and experienced Retail Admin Support Assistant to support our retail stores and ecommerce operation. We have Stores across the West Midlands and operate our retail support function from Compton Hall Wolverhampton and Aldersley Warehouse Wolverhampton.

Working closely with the Shop Support team and reporting directly to the Admin Support supervisor.

What you’ll need to be successful

You will be passionate about admin, have a pro-active ‘can-do’ attitude and comfortable to work alongside retail teams and volunteers to support the daily store support function. we want you to make this role your own. You’ll be fluent in articulating these ideas in a positive and supportive way, achieving buy-in at all levels.

Your excellent communication and engagement skills will adapt your style to suit the audience in front of you for both internal and external stakeholders. You will be committed to promoting a culture where your staff feel empowered and accountable for the service they provide, whilst ensuring team and individual objectives are met or exceeded. A good sense of humour is always welcome along with the resilience to enable you to reach out to successfully to meet the objectives for your department, you will be supported by a compassionate people first team with a broad range of retail experience that will support you with your career development.

Benefits

• 
  Competitive salary up to £21,982 per annum, pro rata
• Excellent benefits including Competitive Annual Leave amount, Life Assurance, Contributory pension scheme, Employee Assistance Programme
• Career progression and development opportunities and training
• Opportunity to gain charity Retail experience and develop your ecommerce skills
• Free onsite Parking