Customer Experience Leader
Hiring Intelligence & Application Guidance
Direct ATS application. Include measurable achievements and core keywords from the job description.
Initial recruiter screening → Hiring Manager interview → Role-specific practical assessment.
Compensation benchmarked against current UK market rates (GBP).
UK Right-to-Work verified for direct application.
Role Overview & Responsibilities
WHAT WE LOOKING FOR
Chatty and always smiling, you have that special something that puts people at ease. Even on the rainiest of days, your personality shines through. Always looking for ways to improve, you’re proactive, professional and know the importance of putting the customer first. Sound like you?
Everyone has a memory of McDonald’s. What we want to do is make sure they’re always fond ones. That’s where you come in. Customer Experience Leaders guarantee that every customer who walks through their restaurant door is welcomed, has everything they need and leaves feeling special. You’ll spot and quickly fix any problems that may affect the customer experience. You also know what makes people happy and will go out of your way to make feel good moments they won't forget.
To help you along the way, we offer Customer Service Apprenticeship (Level 2) – a perfect choice if you are keen to develop your skills, knowledge and behaviours – with a nationally recognised qualification to show for it.
Job Type: Full-time
Salary: £10.65-£12.00 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Sick pay
- Store discount
- Wellness programme
Flexible Language Requirement:
- English not required
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Quarterly bonus
- Yearly bonus
Work Location: In person
Reference ID: Female
Interested in this role at Archway McDonald’s?
Apply directly through the verified employer application pipeline.
